PACTO Family
Bring dialogue back into the home.
For parents, children, siblings, extended families and caregivers who need to talk about boundaries, respect, coexiste…
When talking ends in conflict, PACTO helps you understand each other again.
PACTO Resolución combines technology, psychology and human guidance to turn difficult conversations into clear, respectful and lasting agreements.
The goal isn't for you to depend on PACTO forever. The goal is to help you regain the ability to talk, listen and build agreements beyond the screen too.
Our solutions
One platform, seven solutions
Every PACTO area is designed for the context where the conflict lives.
Explore this solution
PACTO Couples
Talk about the hard stuff without breaking the bond.
For communication, coexistence, agreements, trust, conscious separation, co-parenting and important decisions.…
PACTO Workplace
Turn tension into working agreements.
For teams, leadership, internal communication, workplace conflicts, professional coexistence, preventing escalation an…
PACTO Schools
Build coexistence before conflict escalates.
For students, families, teachers, counselors and schools: coexistence, disagreements and school mediation.…
PACTO Community
Strengthen dialogue between people who share a space.
For neighbors, associations, communities, social groups and coexistence conflicts in shared environments.…
PACTO Legal
Prepare conversations and agreements with guided support.
For individuals and professionals who need to organize the conversation before reaching an agreement, with support and…
PACTO Restorative Justice
Create paths of accountability, reparation and reintegration.
For programs and teams working on processes of accountability, harm reparation and reintegrating people into their com…
Free orientation
Discover which PACTO solution can help you
Answer seven guiding questions to find out which PACTO solution might best fit the situation you're going through.
Approximate duration: 2 minutes
These questions are purely orientational. They do not constitute a psychological, medical or legal diagnosis and do not replace the assessment of a qualified professional.
Introduction video. It only plays when you press play.
PACTO's AI
Meet AITANA
Your intelligent guide inside PACTO
AITANA is PACTO's artificial intelligence. She welcomes you, helps you understand how the platform works and walks beside you, step by step, when a conversation becomes difficult.
She does not judge, she does not decide who is right and she never replaces a professional. She helps you understand, organise and express what matters, so people can listen to each other, understand each other and build agreements.
- Human
- Neutral
- Trustworthy
- Safe
- Empathy
- Dialogue
- Agreements
- Clarity
She does not judge
AITANA never takes sides or decides who is right.
She guides you
She helps you understand the process and move forward step by step.
She respects your decisions
Nothing is changed or sent without your approval.
She connects you with people
When it is needed, PACTO can complement technology with professional support.
“I am here to walk with you, not to replace you.”
Technology opens the space. People build the agreement.
From digital to human
PACTO wasn't born to replace human conversations. It was born to help recover them.
We start on the phone because that's where many tensions begin or continue. Technology is the bridge, not the destination.
PACTO uses technology so that, whenever possible, we can set it aside again.
More real conversations. More listening. More agreements. More hugs.
- 01During a negotiation or a hard conversation, the platform helps you pause, sort things out and rephrase before replying.
- 02Agreements are built by the people involved: PACTO supports the process and never decides who is right.
- 03The point is to be able to talk face to face again, to look at each other, listen, laugh and live together with less need for a screen.
- 04Success isn't creating dependency: in many cases the best outcome is the moment the platform is no longer needed for that conversation.
Our principles
Four commitments, one direction
Everything we build answers the same question: does this bring people closer or push them apart?
Safe listening
A space to say what you feel with more clarity and fewer misunderstandings.
Human guidance
Real professionals who guide the process when it's needed most.
Responsible technology
Digital tools designed to bring people closer, not to push them apart.
Lasting agreements
Clear, concrete commitments that can be reviewed and stand the test of time.
For organizations
We transform conflicts inside organizations too.
Companies, schools, public institutions, foundations, professional firms, prison programs and social organizations all find in PACTO a tool adapted to their reality.
Companies and teams
Workplace culture, leadership and internal communication.
Schools and universities
School life, families and the education community.
Law firms and mediation
Preparing conversations and agreements with guided support.
Social programs
Community intervention and process support.
Restorative justice
Accountability, reparation and reintegration.
Foundations and NGOs
Projects with social impact and network-based work.
Institutional presentation
- 01 —A personalized presentation of PACTO.
- 02 —Needs analysis.
- 03 —Exploring possible applications.
- 04 —Collaboration options and next steps.
A meeting to learn about PACTO, explore its possible applications and discuss collaboration options.
Who's behind it
People who believe that understanding each other is possible
Professionals who bring experience in psychology, human support and guidance processes within the PACTO ecosystem.
Blog
Ideas to understand each other again
The application
PACTO APP
Mobile app
An app that helps you talk better
From conflict to agreement, step by step.
An app designed to support difficult conversations from the very first moment through to building and following up on agreements. Each person can express themselves privately, better understand what is happening, and move towards a clearer, more human conversation.
Built to be used from your phone, right when the conversation is happening.
- 1
Identify
Recognize what is happening, which conversation is pending and what needs to be resolved.
- 2
Express
Each person can explain their perspective privately, safely and without interruptions.
- 3
Understand
PACTO helps organize the information, identify needs and make understanding between the parties clearer.
- 4
Agree and follow up
People build concrete commitments, review them and can adjust them whenever needed.
What it includes
Four moments, one single process
This is how the app guides every conversation: private first, shared afterward.
Real screenshots of PACTO Familia · version in development
Let's talk
If you're going through a conflict, you don't have to face it alone.
Write to us and we'll help you find which of our solutions can help. Support in Colombia and Spain.