Contact
Let's talk
If you'd like to learn about PACTO, get involved in the project, explore a collaboration, or simply ask us a question, we're here.
Who to talk to
Write directly to one of us
Ricardo Pineda Vélez
Co-founder · Psychologist
For matters related to PACTO's vision, psychology, human support, professionals, content and collaborations.
Gabriel Eduardo Orozco Castro
Co-founder · Head of technology
For matters related to the platform, technology, development, integrations and technology collaborations.
General contact
Not sure where to start?
Write to either of the contacts above and we'll route your message to the right person. If you'd rather explore first, the free orientation helps you identify which PACTO solution fits best.
If you're not sure who to talk to, don't worry. Choose either one and we'll make sure your message reaches the right person.
Good to know
Let's talk plainly
Where we are
Colombia · Spain
Online support for individuals and organizations in both countries.
Response time
About 48 business hours
We read every message and respond personally.
Risk situations
Contact emergency services
If there's a risk to your safety or someone else's, please contact your country's emergency services.
PACTO Resolución does not replace emergency services, medical care, psychological assessment, legal advice or the intervention of qualified professionals. The tools and guidance on this site are informational and orientational in nature.