How it works
From conflict to agreement, step by step
PACTO doesn't decide for anyone. It organizes the conversation, helps people understand what each party needs, and supports the building of agreements that can last over time.
The application
PACTO APP
Mobile app
An app that helps you talk better
From conflict to agreement, step by step.
An app designed to support difficult conversations from the very first moment through to building and following up on agreements. Each person can express themselves privately, better understand what is happening, and move towards a clearer, more human conversation.
Built to be used from your phone, right when the conversation is happening.
- 1
Identify
Recognize what is happening, which conversation is pending and what needs to be resolved.
- 2
Express
Each person can explain their perspective privately, safely and without interruptions.
- 3
Understand
PACTO helps organize the information, identify needs and make understanding between the parties clearer.
- 4
Agree and follow up
People build concrete commitments, review them and can adjust them whenever needed.
What it includes
Four moments, one single process
This is how the app guides every conversation: private first, shared afterward.
Real screenshots of PACTO Familia · version in development
Introduction video. It only plays when you press play.
PACTO's AI
Meet AITANA
Your intelligent guide inside PACTO
AITANA is PACTO's artificial intelligence. She welcomes you, helps you understand how the platform works and walks beside you, step by step, when a conversation becomes difficult.
She does not judge, she does not decide who is right and she never replaces a professional. She helps you understand, organise and express what matters, so people can listen to each other, understand each other and build agreements.
- Human
- Neutral
- Trustworthy
- Safe
- Empathy
- Dialogue
- Agreements
- Clarity
She does not judge
AITANA never takes sides or decides who is right.
She guides you
She helps you understand the process and move forward step by step.
She respects your decisions
Nothing is changed or sent without your approval.
She connects you with people
When it is needed, PACTO can complement technology with professional support.
“I am here to walk with you, not to replace you.”
Technology opens the space. People build the agreement.
Our principles
Four commitments, one direction
Everything we build answers the same question: does this bring people closer or push them apart?
Safe listening
A space to say what you feel with more clarity and fewer misunderstandings.
Human guidance
Real professionals who guide the process when it's needed most.
Responsible technology
Digital tools designed to bring people closer, not to push them apart.
Lasting agreements
Clear, concrete commitments that can be reviewed and stand the test of time.
Let's talk
If you're going through a conflict, you don't have to face it alone.
Write to us and we'll help you find which of our solutions can help. Support in Colombia and Spain.