Legal Notice

1. Owner identification

Pursuant to article 10 of the LSSI-CE, the following identifying details of the owner of this website are provided:

Owner: Ricardo Pineda Vélez. Trade name: PACTO Resolución. Tax ID (NIF): Z0532805S.

Address: Carrer de Cosme Toda, 4, 08901 L’Hospitalet de Llobregat, Barcelona, Spain.

Direct and effective contact email: info@pactoresolucion.com. Domain: pactoresolucion.com.

2. Purpose of the site

This website exists to provide information about PACTO Resolución, its solutions, its educational content and its contact channels, and to allow interested people to request information or make voluntary contributions to the project.

Access to and browsing of the site are free of charge and confer the status of user, which entails acceptance of these conditions.

3. Nature of the services

PACTO Resolución uses technology and human support to facilitate communication, the understanding of conflict and the building of agreements between people.

Its services and content do not replace emergency services, medical care, health diagnosis or treatment, clinical psychological assessment, legal advice or professional intervention where such intervention is necessary. Where a person's life or physical integrity is at risk, emergency services must be contacted immediately.

Where a service is provided directly by an independent professional, its conditions, scope and liability regime will be identified specifically for that service.

4. Liability

The owner seeks to keep the published information accurate and reasonably up to date, but cannot guarantee the absence of typographical errors, omissions or occasional outdated content, which will be corrected as soon as they come to light.

The owner is not liable for misuse of the site or its content by third parties, nor for decisions taken solely on the basis of the information published here.

The owner is not liable for interruptions, technical failures or unavailability outside its reasonable control, including those arising from hosting, communications or third-party service providers.

None of the above limitations excludes or restricts liabilities imposed on a mandatory basis by applicable law, in particular towards consumers and users.

PACTO Resolución no sustituye los servicios de emergencia, la atención médica, la evaluación psicológica, la asesoría jurídica ni la intervención de profesionales cualificados. Las herramientas y orientaciones del sitio tienen carácter informativo y orientativo.

5. Intellectual and industrial property

The texts, images, videos, designs, brand, trade name, logo, software and other elements of the site are protected by intellectual and industrial property law and belong to the owner or to third parties who have authorised their use.

Their reproduction, distribution, public communication, transformation or any other form of exploitation without prior written authorisation is not permitted, except for legally permitted uses such as quotation with attribution.

6. Third-party links and services

The site may include links to third-party pages or services offered for informational or functional purposes. The owner does not control that content and assumes no responsibility for it.

Certain features rely on external providers, such as payment processing for voluntary contributions or app distribution through app stores. Those services are governed by their own terms and privacy policies, which users should review.

7. Data protection and cookies

The processing of personal data is described in the site's Privacy Policy, available from the footer of every page.

The use of cookies and equivalent technologies, and how to accept, reject or change that decision at any time, is described in the Cookie Policy, also available from the footer.

8. Applicable law

The owner is established in Spain, so relationships arising from the use of this site are governed by Spanish law and by applicable European Union law.

This is without prejudice to the mandatory rights granted by consumer protection rules according to the user's country of residence.

The competent court will be determined in accordance with the rules applicable in each case.

9. Contact

For any query, complaint or request relating to this Legal Notice, please write to info@pactoresolucion.com.

10. Last updated

Last updated: September 2026.